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Featured Courses

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Recruitment and Retention Coordinator Certification

Whether you're serving a rural volunteer department or a major city fire agency, mentoring strengthens your team. It boosts retention, engagement, morale, and performance. This fast-paced, one-day class is all about action. Through hands-on activities and real-world planning, participants will walk away with a concrete foundation for building or refining a mentoring program tailored to their department’s needs. By the end of the day, you'll have a roadmap, not just ideas.

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Building a Collaborative Team

The main idea behind the in-person class is to exercise the foundational knowledge found in the online coursework and to allow students to go back to their hometown with strategies that they can use in their own department. The class features no lecture and no instructor presentations. Its focus is on placing the student in the roles of either a volunteer or career firefighter and, through class discussion, group exercises, and role-playing, understanding the limitations of each group and identifying the strengths each group offers. The BCT’s goal is to help students taking this course learn how volunteer and career firefighters can work together more effectively. If your volunteer department is preparing to add career staff or if your department is already a combination, this course will strengthen the relationships in the fire station and on the fire ground.

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Mentoring Certification: Helping Members Find Their Spark

Whether you're serving a rural volunteer department or a major city fire agency, mentoring strengthens your team. It boosts retention, engagement, morale, and performance. This fast-paced, one-day class is all about action. Through hands-on activities and real-world planning, participants will walk away with a concrete foundation for building or refining a mentoring program tailored to their department’s needs. By the end of the day, you'll have a roadmap, not just ideas.